Product research
Dashboard usefulness survey questions
Learn which dashboard information supports a decision and which charts add noise without helping someone know what to do next.
- Who to ask
- People who regularly view the dashboard and people who have stopped using it.
- When to ask
- After a normal reporting cycle.
Questions to adapt
- What decision do you use this dashboard to make?
- Which information do you check first?
- Which metric needs explanation?
- What do you still calculate elsewhere?
- What would you remove or change?
Use the answers
Connect each requested metric to a decision and an owner. Improve labels or definitions where understanding is the problem. Remove or de-emphasize information that does not support a real task.
Keep the research useful
A requested chart is a proposed solution. Investigate the underlying decision before adding another visualization.
Collect the feedback in Formkii
Start a short survey with a clear introduction and a consistent reference period. Use choice questions where you need comparable categories and open text where the explanation matters. Preview the survey with someone who understands the task, then share the published link with the relevant participants. Review written answers alongside response counts, and export to CSV if you need to group themes in a spreadsheet.