Net Promoter Score (NPS) template
The classic 0–10 question to gauge customer loyalty, with a follow-up.
Free • 3 questions • Fully customizable
1. How likely are you to recommend us to a friend or colleague?
2. What is the main reason for your score?
Open text response
3. How long have you been a customer?
- Less than a month
- 1–6 months
- 6–12 months
- More than a year
Why use this survey template?
The Net Promoter Score (NPS) template gives you a proven starting point so you can launch faster. Every question is editable, responses are unlimited, and you can share by link or QR code in minutes — all free.
Template questions
Is the Net Promoter Score (NPS) template free?
Yes. The Net Promoter Score (NPS) template is completely free to use, with unlimited responses and no credit card required.
Can I customize the questions?
Absolutely. Every question is fully editable — add, remove, reorder, and reword questions, change answer options, and adjust settings before you share.
How do I share it?
Once you customize the template, share it with a link or QR code. Respondents can answer on any device with no sign-up required.
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